Terms

Document cover

Acceptance of Terms

By accessing or using this website, you agree to these Terms and to the lawful use of the information provided here. If you do not agree, you should not use the website or submit an inquiry.

Clause ledger

Full terms index
01

Acceptance of Terms

By accessing or using this website, you agree to these Terms and to the lawful use of the information provided here. If you do not agree, you should not use the website or submit an inquiry.

Service Public FR
02

Service Scope

The website describes residential and office cleaning services, including move-in and move-out cleaning and related empty-property work. Any service is subject to review of the property condition, scope confirmation, and practical access arrangements before performance.

EU Commission
Referenced documents
03
Clause area

Quotes and Payment

Prices are not final until the property scope and condition have been reviewed and a custom quote has been issued. Where a deposit is requested for a larger project, the amount and payment terms will be confirmed in the quote or service agreement.

Supporting document WIPO
04
Clause area

Client Responsibilities

Appointments, access details, and the expected handover time must be confirmed in advance. The client is responsible for providing accurate information and reasonable access to the property so that the agreed work can be carried out.

Supporting document HCCH
Policy Terms

All website content, including text, layout, and branding, is owned by or licensed to Sparkle & Shine and is protected by applicable intellectual property laws. No part of the website may be copied, reused, or distributed without prior written permission, except where permitted by law.

05 Clause

Intellectual Property

Service Public FR

All website content, including text, layout, and branding, is owned by or licensed to Sparkle & Shine and is protected by applicable intellectual property laws. No part of the website may be copied, reused, or distributed without prior written permission, except where permitted by law.

06 Clause

Service Disclaimer

EU Commission

Services are provided with reasonable care and skill, but no guarantee is given that every stain, mark, or allergen will be removed, or that any area will be sterilized. Sparkle & Shine does not undertake hazardous material removal, biological waste removal, construction waste removal, pest control, mold remediation, exterior high-rise work, or specialist restoration.